Original topic:

My S Pen isn't working .when put inside or taken out it doesn't detect the pen.

(Topic created on: 09-10-2021 06:40 AM)
294 Views
Coldfry
Beginner Level 2
Options
Galaxy Note
My smart phone Samsung note 9 pen not working .when put inside or taken out it is not detected by phone.
5 Comments
amanjalwehra
Expert Level 2
Galaxy Note
You mean to say only detection is not there , but it does other functions as normal
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Coldfry
Beginner Level 2
Galaxy Note
Yes
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Galaxy Note
Kindly share an error report in the get help section of this app 🙏
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support  

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Coldfry
Beginner Level 2
Galaxy Note
Thank you
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