Original topic:

Mobile service doesn't work after taking sim out

(Topic created on: 02-15-2023 12:58 PM)
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r1icky6
Beginner Level 2
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Galaxy Note

I took out the sim card tray to replace my SD card with a bigger one, didn't touch the sim card. Ever since I put it back in I've been having issues with not getting mobile service.

At first it was just spotty; noticed that my note 10+ was showing a no reception icon roughly half the time, and the other half I was getting 1 bar. I restarted it a few times and it didn't help, so I took the tray out again and cleaned the sim card https://routerlogin.uno/. After I put it in a second time I have been unable to get any service at all.

The sim card works, I just tried it with a second iPhone and I am able to get reception and data

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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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