Perhaps your sensors are on. Try going all the way to settings> about phone> software information> and continuously tap on "Build Number" until phone asks for password> when "developer mode" is enabled, go back to the settings main screen and scroll all the way down> you'll find a new settings option right beneath About Phone called Developer Options> enter it and within the first group of settings find "Quick Settings Developer Tiles"> enter it and enable "Sensors off"> after this... you can close the settings app and swipe down from the home screen to access your quick settings buttons> find sensors off and check to see if it's enabled... if so then your camera, microphone etc will be shut off, if disabled then they should be working fine. If nothing works after this then it's definitely your physical microphone that the problem.
1. From the home screen, swipe either up or down to access apps. 2. Select Settings. 3. Select Apps. 4. Select WhatsApp. 5. Select Permissions. 6. Select Microphone and select "Allow only while using the app".
Hi, Pistol, kindly note that your device may need to be booked in for assessment. Please go to the below link to locate the closest Authorized Service Centre to you.
