Please help, the media output automatically changes to phone even when worried headphones are connected. No damages in either of them, it's just happening if i don't play a media for few seconds, it automatically puts it back to phone.
Even when it does that, no notification of usb device disconnected appears
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1. Settings>>>Developer option>>Default USB configuration>>>USB tethering>>Disable it.
2. If the issue still persists then check the USB connection. Perform interactive checks through Samsung member apps:- Path:- Samsung member>>>Get help>>>Interactive check>>Charger/USB.
3. Also make sure that you are using a genuine Samsung charge.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
