Lost font

[Akhil_mishra]

Lost my purchased fonts post phone reset. Any clue yo restore ? Customer support has no solution for it. 

Thanks 

[Shantinathn]

Hi Akhil..
I believe u will need to go into the galaxy stores select the same font and select buy..
This time it won't ask you to pay the money but it will the font will get downloaded.. as u have already purchased

[Shantinathn]

Let me know if it worked..
I tried it when I switched fro A52s to the current S23 handset..

[Mayur000]

:)

If you reset your phone without logout from the samsung account and restore only some apps not the full system..
Then you face this problem.

Before reset,
The user has to log out from all samsung and google accounts,
Remove the password pin also.

Then reset.

Otherwise samsung or google thinks that you purchased a new phone, and you have to purchase the same font for the new phone.

Thanks.

[Mayur000]

At the time if you want to restore the full system then no need to logout

[Arbaaz]

Just install it again from galaxy store. You won't have to buy it again.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support