Original topic:

Lock system error in Note5

(Topic created on: 08-20-2017 01:56 PM)
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haryy
Active Level 1
Options
Galaxy Note
Finger lock system is working.
But user can simply swipe screen to unlock..
why this problem.
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3 Comments
Parth4774
Active Level 4
Galaxy Note
First, open the Smart Lock menu On your device, open the Settings app .
Tap Security  Trust agents. 
Make sure that Smart Lock is on.
Tap Back .
Tap Smart Lock.
Enter your PIN, pattern, or password. If you don't have one, follow the on-screen steps to make one.Next, set how your device will automatically unlock

You can set Smart Lock to keep your device unlocked when:

You're carrying your device with you.
Your device is in a certain place.
You've connected a specific Bluetooth device.
Your device recognizes your face.

Note: When you don't use your phone for 4 hours, and after your phone restarts, you'll need to manually unlock it with your PIN, pattern, or password.

haryy
Active Level 1
Galaxy Note
will try
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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