I want my money refund of Note 20 Ultra 5G since it is not working with Jio 5G

[AkashKmr]

Hi Samsung,

As I paid for 5G phone and it is not working, I want my money back. Much more cheaper phones cost 1/5 price working with 5G Network.

This is cheating and misleading to be Samsung phone holder.

How can I get money back and buy better technology.

[manojporwal]

Go to consumer Cort and case file

[AkashKmr]

Surely if they don't provide solution

[bv123]

I also go and file case

[Saleem2001]

How to do that?

[prakharg]

If some result comes out do let me know please

[Steve14]

Samsung provide 5g ota ASAP

[Saleem2001]

Felt scammed

[AkashKmr]

Ofcourse, it is scam to be very honest.

[Ashish004]

I will be glad to provide you this information.

5G Software (FOTA) update for Non-Stand Alone (NSA) networks is already released for your device. But I am sorry, Galaxy Note20 Ultra do not support Stand Alone (SA) networks.

Samsung releases Software updates in batches. If you have not received the NSA update yet, please wait for some time you will receive the update soon.

Please regularly check & update the device software: https://www.youtube.com/watch?v=dTQF3mH6yFg

Note:

* NSA: Non-Stand Alone Network (Ex. Airtel); SA: Stand Alone Network (Ex. Jio)

* Software update only enables the device to use 5G internet. 5G network service may vary depending on network conditions.

* As of now 5G network service is available with limited coverage. Hence, you may not be able to use 5G services despite of you being in service area.

* Please check with your Telecom operators for Network Availability & coverage in your respective area.

I hope, I was able to answer your query for today?

Jio 5g to nahi chalega