In background I am seeing " Touch input blocked " message in Red rectangular box, which is annoying me & i want to remove it, as it reflects more brighter in background when display uses white colour like while using dial pad. I tried by blocking/ making off accidental touch option, still it is not removed and it makes me unhappy. hence let me know how can I get rid of this permanently...
We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:-
- Remove any screen protector from the device. - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
issue is resolved as the complete display panel is changed by the Samsung, since they told me that display was brunt and this pop message became permanent in background... And i have never used any screen protector, in fact I am using Soft PU flip cover...
