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08-07-2020 12:49 AM in
Galaxy NoteSuddenly my phone (Samsung Note 9 Dec 2018 model with latest updates, ie., Android 10, UI 2.1 version) got into discoloration (green screen) issue. There is no physical damage. So I did factory reset, of course issue didn't got fixed. But when I try to restore using data/apps using Smart Switch, didn't got few of the apps or tools like Samsung Keyboard Neural Beta and Reminder applications. They are neither available in Google Store nor in Samsung Galaxy store.
Does anybody know how to How to get them back after factory reset.
Language that I selected is English US. Region is India.
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08-07-2020 09:12 AM (Last edited 08-08-2020 04:51 PM ) in
Galaxy NoteYou can try 3rd party apks but I'm not sure it'll work.
For reminder try these tips that I use personally too.
• The app is there but you think to "need" to use it first. i.e. reject a call with a text etc and that will prompt the phone to launch the app for the first time. After that it will ask you if you wish to create a shortcut.
• Just ask Bixby to set a Reminder for you, that's what I did and then I had the icon.
• In settings, under apps, go into the reminder app and in the top right corner you will see the settings icon.
Toggle on the show in app drawer option. After you do this you will see the app icon in your app drawer.
I hope it solves your problem and if it does then don't forget to accept solution so as to help others too.
Thank you.
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08-08-2020 03:04 PM in
Galaxy NoteSo when you reset your device, it got uninstalled, now since your device doesn't support it now, so you cannot find it on Store anymore.
I hope this is the only answer suitable.

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08-07-2020 01:33 AM in
Galaxy Note
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08-07-2020 02:20 AM in
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08-07-2020 03:52 AM in
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08-07-2020 09:12 AM (Last edited 08-08-2020 04:51 PM ) in
Galaxy NoteYou can try 3rd party apks but I'm not sure it'll work.
For reminder try these tips that I use personally too.
• The app is there but you think to "need" to use it first. i.e. reject a call with a text etc and that will prompt the phone to launch the app for the first time. After that it will ask you if you wish to create a shortcut.
• Just ask Bixby to set a Reminder for you, that's what I did and then I had the icon.
• In settings, under apps, go into the reminder app and in the top right corner you will see the settings icon.
Toggle on the show in app drawer option. After you do this you will see the app icon in your app drawer.
I hope it solves your problem and if it does then don't forget to accept solution so as to help others too.
Thank you.

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08-08-2020 02:39 PM in
Galaxy Notestill no clue on Samsung keyboard Neural beta. It was there in my phone before I doing factory reset.
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08-08-2020 03:04 PM in
Galaxy NoteSo when you reset your device, it got uninstalled, now since your device doesn't support it now, so you cannot find it on Store anymore.
I hope this is the only answer suitable.
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01-06-2021 08:59 PM in
Galaxy Notehttps://play.google.com/store/apps/details?id=com.sec.android.inputmethod
Get Samsung keyboard on Playstore. Click the link above.
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- samsung keyboard

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08-07-2020 09:15 AM in
Galaxy Note
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08-08-2020 02:37 PM (Last edited 08-08-2020 02:38 PM ) in
Galaxy Note