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Beginner Level 4
From day one my Note 8 has a heating issue. Earlier it was giving me around 4hrs of continuous  battery backup,but now after 2 years it is giving around 2hrs of backup and heating issue is increased significantly. You can't even be able to hold the phone in your hand for about 5mins.
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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