Original topic:

Green Light Bleeding on Galaxy Note10

(Topic created on: 06-20-2020 07:17 PM)
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lucdreams
Active Level 4
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Galaxy Note

image

Having this light bleeding issue since a month now on my Galaxy Note10. Any suggestions?
11 Comments
cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "display" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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lucdreams
Active Level 4
Galaxy Note
already tried that! didn't work
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