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04-19-2020 01:24 PM in
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04-25-2020 11:20 AM in
Galaxy NoteDear Samsung member,
Greetings from Samsung Customer Support!
The fingerprints can not be recognized by your device because of the following reasons:-
1 The device may not recognize fingerprints that are affected by wrinkles,
2 The device may not recognize fingerprints from small or thin fingers.,
3 To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
4 Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects, such as coins, keys, pens,and necklaces.
For heating issue follow the below steps :-
1) Turn off WI-Fi, GPS, Bluetooth etc :-swipe down the notification panel > Turn off WI-Fi, GPS, Bluetooth and other connectivity features,
2) Decrease the screen brightness:- Decrease it from notification panel.
3) Close background running apps,
After following the above steps if issue still persists, register your concern in Samsung members app Samsung member> get help> Error reports> Select Symptom category > describe problem in detail and Send.
Thank you for writing to Samsung.
With Regards,
Samsung Customer Support
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04-25-2020 04:48 PM in
Galaxy Noteother brand 10k mobile are far far better than samsung flagship mobiles
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04-01-2021 02:12 PM in
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04-25-2020 04:49 PM in
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07-21-2020 01:33 PM in
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01-27-2021 11:10 PM in
Galaxy NoteMe too.. facing the same problem.. Waste of 40,000 and there is no proper response from Samsung too...
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04-01-2021 02:13 PM in
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05-11-2020 06:50 PM in
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05-11-2020 06:50 PM in
Galaxy Note