Original topic:

Galaxy Note 9

(Topic created on: 06-23-2020 04:57 PM)
292 Views
mrlyngdoh
Active Level 5
Options
Galaxy Note
After this new update my note 9 temperature is becoming to hot while playing games or watching youtube and when the device is hot than internet speed become slow the game ping is reduced lagging alot any help.
4 Comments
snehab
Beginner Level 2
Galaxy Note
same hiting situation with me
Dilli
Expert Level 5
Galaxy Note
my suggestion is do a cache clean from recovery. These are the steps .
shutdown your phone .
press vol up, bixby button and power on button at the same time till you see Samsung boot on your screen.
then use volume down button to select boot cache partition
to confirm press power button.
confirm yes with power button.
let the phone start and check the performance., and heat issues.👍
0 Likes
utha12245
Active Level 6
Galaxy Note
there are network issues with 2.4gh band with lower bandwidth
wich results to worse ping in the online game we play
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes