Original topic:

GPS signal lost during using google map

(Topic created on: 08-04-2020 07:05 PM)
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butterflyseaman
Active Level 4
Options
Galaxy Note
Every time when using google map i am facing problems with GPS signal lost.
Many time restart phone and other settings but until now not getting any solution.
Please advise me if anyone have any solution.

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6 Comments
Ehsank
Expert Level 5
Galaxy Note
u can try by clear cache
long press on Google map icon>app info>storage>clear cache and u can also clear data
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Galaxy Note
thanks all done
SliceSupport
Active Level 10
Galaxy Note
to counter this , first go to any open place where no interference of Electric equipment as well as metallic and magnetic interface present . e.g a football ground or a school playground.

now enable *#0*# click sensors than see the magnetic sensor . does it showing correct direction. if no than do noise and self test there

now after this test done

open google map and go for calibration mode and follow the instructions.

calibration mode of Google map can be actived by taping the blue dot once and a blue screen will pop up with showing calibrate compass.
Galaxy Note
thanks i will try
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Ehsank
Expert Level 5
Galaxy Note
then please brother @butterflyseaman accept as solution by clicking on 3dot at my comments
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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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