Original topic:

Fingerprint not registering in my note20 ultra 5g

(Topic created on: 10-19-2021 06:31 PM)
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propertysource
Active Level 5
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Galaxy Note
My note 20 ultra 5g is not registering fingerprint. It's not scanning it shows 0 percent only.
4 Comments
Galaxy Note
Brother, is your device new or old??
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Mkmanjeet
Active Level 1
Galaxy Note
Are you using any tempered glass over screen?
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Galaxy Note
Try after rebooting your mobile
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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