I have recently purchased my Samsung note 20 ultra, note 20 LTE and 2 Samsung watch 3 products and I am having endless problems redeeming the vouchers from buy and get and the 32" tv its so draining to keep calling for feedback as the portal keeps tell me that my IMEI numbers are duplicated but I haven't received and of my gifts Samsung makes this claiming process so difficult that I just feel like giving up on the brand altogether. Highly disappointed
Unfortunately I wish you luck on this as you will note this platform is plagued with Samsung's inability to deliver on their promised promotions. I complained on Hellopeter four times before I was even called back. Then I got calls and then its back to radio silence. Its not about the promotion for me anymore its about the principle of Samsung's poor customer service and ethics.
