Hey there I am actually a one plus user before I switched to samsung. Right now I am facing a problem which I never faced before.
Earlier in my previous mobile set I used to to send photo to someone using my whatsapp dual app easily, but now when I try to do the same it says file format error. I cant get it how is this problem coming up.
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
