Original topic:

Dolby Atmos/Camera are dead after Pie Update

(Topic created on: 01-16-2019 07:01 PM)
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jsbach
Active Level 7
Options
Galaxy Note
Regarding Galaxy Note 9

I dont know what happened with Samsung. They have concentrated well designed UX but failed in camera and sound development. 

This is my suggestion and what I feel other members who joins my concern may realise it.
Dolby atmos is  completely dead after pie update, there is no difference seen either turning on/off. Also the earphones volumes are very less compared to the quality what it was in oreo. I myself many times reported the issue and error logs regarding this issue. Samsung promised to rectify but a stable release has not made the change.
Dear members kindly share your suggestions regarding these two whether there is any internal possibility in fixing the issues or Samsung should turn on.
Thanks.
10 Comments
fhdznn
Expert Level 2
Galaxy Note
👍👍
Shubhammore
Active Level 6
Galaxy Note
A8 STAR DUAL VOLTE AND AR EMOJI UPDATE GIVE SAMSUNG GALAXY A8 STAR DUAL VOLTE AND AR EMOJI UPDATE GIVE SAMSUNG GALAXY A8 STAR DUAL VOLTE AND AR EMOJI UPDATE GIVE SAMSUNG
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kumar98498
Active Level 10
Galaxy Note
oh no....
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ompa
Active Level 5
Galaxy Note
yes I ve note 8 pie beta and am having the same issue with regards to sound
jsbach
Active Level 7
Galaxy Note
seems the issues are with the sound drivers in pie OS.
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pradeephuda
Active Level 6
Galaxy Note
ooohhh no
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Anonymous
Not applicable
Galaxy Note
I think oreo version was best
jsbach
Active Level 7
Galaxy Note
true
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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