Does the update of the UI system vary with one's location?

[Makonnen]

My note 10+ is stuck at UI 2.0 ( Android version 10)

How can I update it to the latest software? 

[Tsogo_sam05]

Hi Makonnen,

Thank you for reaching out to us and we apologize for the inconvenience,

Our process is to refer you to the service center for further assistance.

Please go to the below link to locate the closest Authorized Service Centre to you.

https://www.samsung.com/za/support/service-centre/

[Makonnen]

Thank you!