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Active Level 1
While Writing/Drawing with the Spen on my note10 lite at a particular portion of the display, the lines were thinner than usual. What may be the issue? Does anyone have the same issue? By the way I'm still using the same screenguard provided by the Samsung, didn't changed it yet.
4 Comments
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Active Level 4
it might be bcoz of pressure applied on S-pen or you might have bent it
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I don't think its because of pressure or spen bending as it is happening at the same spot always
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Active Level 4
then better to visit service center
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve the issue kindly follow the given below steps:-


1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.


2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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