Original topic:

Disappearing Images from Gallery on the Note 20 Ultra

(Topic created on: 11-12-2021 09:29 PM)
207 Views
Rick01
Active Level 1
Options
Galaxy Note
Any suggestions on what to do? It's only the "Camera" folder that is being erased, lost a lot of pictures, which weren't backed up.  Is it only my phone or has it happened to other Note devices as well? 
3 Comments
MuzikD
Expert Level 3
Galaxy Note
No, m not having these issues in my Note 20 ultra. But you can check recycle bin, see if you can restore them.
0 Likes
Sid_Karna
Expert Level 5
Galaxy Note
Check both recycle bin and secure folder
0 Likes
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes