The screenshot album is no longer in my gallery. The screenshots have not been deleted because I can still send them using social media applications, and access them by taking a screenshot, scrolling down to notifications, tapping on the screenshot captured notification and then swiping from there. Extremely frustrated at the moment. Anyone with the same problem, please let me know if you guys have any suggestions.
Thank you for being with Samsung and sharing the concern. We would request you to provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports) so that your concern can be resolved soon. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
