#Camera issue on #Note9

[UrsSBA]

Whenever  i take photos and videos from Rear camera with Flash  On during low light or average Low Light conditions, the images it takes is totally frustrating  and regretting.u can see the 2nd images  full  of Green shadows  n flicker which is captured  With Flash On mode and 1st one is with Flash  Off
How to solve this problem
Note: I visited Samsung Service  Center n they have zero clue n idea why this is happening  n how to repair  It

[vinayshah]

Is the flash or a part of it is getting covered buy anything? please check that.
Also one more suggestion, Always hard reset your phone after every major update. It'll improve the overall performance and remove all the bugs due to conflict with the old files of old OS.

[admin_]

Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Navigate to Settings >> Apps >> Select the camera app >> Clear Cache.
4)Run the device in the safe mode.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/