Original topic:

Camera crashing Galaxy Note 10

(Topic created on: 01-11-2020 08:52 PM)
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Sanjeevrc
Active Level 1
Options
Galaxy Note
Whenever i open camera of my mobile it gets freezed and crashes. Warning wait or close app appears.
3 Comments
RvSingh007
Active Level 5
Galaxy Note
Try reset your camera app and clearing the cache ... and then restart your phone.
and update your phone too if you didn't.
Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Hi there,

 

Please perform the following steps to resolve the issue:

1- Settings > apps > camera > storage > clear cache > go back > force stop.

2- Settings > apps > tap on 3 dots (Upper right corner) > reset app preferences > reset.

3 - Stop the background running app (Tap on the left soft key and close all the running apps).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

 

Regards,

Team Samsung Members

 

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Sanjeevrc
Active Level 1
Galaxy Note
thanks
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