Original topic:

Call not sent

(Topic created on: 11-11-2022 12:12 AM)
Mohanad627
Beginner Level 2
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Galaxy Note
I can not make calls when I try to make call on s20 note ultra  the mobile appear to me that (call not sent ) 
Also when I try to open mobile data I get ( scurity policy prevents use of mobile data ) 
I asked they said to me this Knox guard lock !!
1 Comment
Samsung_specialist
Community Manager
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Galaxy Note

Hello,


Please follow the steps below:

 

Step 1. Go to Settings > Software update.​
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
​Step4. Check your mobile coverage and service status
​Step5: Check your device settings (Settings >> General Management >> reset >> reset all settings).
​Step6. Verify and inspect the SIM card.
​Step7. Contact your network provider.

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