Mohanad627
Beginner Level 2
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11-11-2022 12:12 AM in
Galaxy Note
I can not make calls when I try to make call on s20 note ultra the mobile appear to me that (call not sent )
Also when I try to open mobile data I get ( scurity policy prevents use of mobile data )
I asked they said to me this Knox guard lock !!
1 Comment
Samsung_special ist
Community Manager
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11-16-2022 09:33 AM in
Galaxy NoteHello,
Please follow the steps below:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step4. Check your mobile coverage and service status
Step5: Check your device settings (Settings >> General Management >> reset >> reset all settings).
Step6. Verify and inspect the SIM card.
Step7. Contact your network provider.
