Call Waiting Sound Not Working

[YashitTita]

Dear All,

I observed that the call waiting sound suddenly stopped in my note 10 plus. Anybody else suffering with this problem.

Kindly guide how to resolve this issue. 

Thanks 

[Bibhubpl22]

Yes I am also facing same issue...but I format my phone...after that running well.
Give a try

[YashitTita]

Ok..

Did you format it at customer care or yourself only

[Bibhubpl22]

Factory reset

[YashitTita]

Ok..

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[YashitTita]

Ok