Original topic:

Bluetooth getting off Automatically...Any Solution other than uninstalling Apps.

(Topic created on: 11-22-2019 11:46 AM)
569 Views
Gst26
Expert Level 5
Options
Galaxy Note
I used to Play from YouTube & others  Audio/Video through Bluetooth on my Music player & it Play very well, but Sometimes my Note9 Bluetooth automatically turned off and music starts on handset itself rather than on music system...And when I check my my Note9 it Shows a notification that "Bluetooth is turned off by (Name of App.)"..I tried many basic things (Restarted, Resetting Settings, Safe mode etc.) but it won't worked, as today also it stopped in same way...And this is the issue with Note9 only not with other two.. Asus ZenFone 5z, Lg G7 thinQ+ having same common Quick heal total security (Paid)
So, Any solution will be highly appreciated other than uninstalling the App, as these are very important for me and can't be uninstalled..

image


image


image


11 Comments
S_Kumar73
Expert Level 5
Galaxy Note
after beta update the dual audio and media volume sync features removed from bluetooth advance settings
0 Likes
Gst26
Expert Level 5
Galaxy Note
Ok Bro...But it has nothing to do with "Dual Audio" and otherwise also it is in Disabled mode..And I am not on beta... ?????
0 Likes
Galaxy Note
Bro..agar woh app uninstall ni karna hai..to jabtak you are listening songs or doing your job..deny bluetooth permissions given to those apps or restrict their background data usage or put them to immediate sleep mode..or you can also try reset apps prefrences or clear bluetooth storage data/cache and then restartyour device..just give a try..
Gst26
Expert Level 5
Galaxy Note
I can't uninstall them since they are of must have category for me..None of them have permission regarding Bluetooth accessibility, also can't Restricts background data for Quick heal total security in terms of real time accessing..And reset app preferences & clearing Bluetooth Cache & data already initiated few days back...
0 Likes
Aashish
Expert Level 4
Galaxy Note
Just go to application settings and revoke their bluetooth access.
0 Likes
Galaxy Note
You can do many things:-
1.Goto settings-apps-3dot and reset app preference.
2. goto settings-apps-3dot-show system apps-bluetooth and clear the cache and data.
3. You can also restrict these apps from changing system settings by revoking the permission given to them.
Gst26
Expert Level 5
Galaxy Note
Bro.. 1 n 2 already intimated few days back & 3 I can't since I can't Restricts these apps because as a anti virus & anti theft they must need this permissions (Quick heal & Mobile Shield) of changing System settings...And above mentioned other two Handset also have this paid Quick heal total security with same permission but they never stopped Bluetooth in between...
0 Likes
Galaxy Note
okay, then we have to come up with some new trick.
Galaxy Note
@gst26 I have researched and got one solution, for that you have to:-
1. unpair the music system from your mobile.
2. Now clear cache of bluetooth.
3. Then switch on bluetooth and again pair with the speaker and now play music.
0 Likes