Thank you for reaching out to the Samsung community! We would like to inform that if the device is connected to the Fitbit by Bluetooth then there is no connectivity issue. We suggest to contact the same third party accessories support team.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
