Original topic:

Bixby facing prob.

(Topic created on: 09-26-2017 03:52 PM)
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garvitsinghal
Active Level 2
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Galaxy Note
i am using NOTE 8
i have been using bixby quite a while since the time it is launched and many times it happens that it says LOOK'S LIKE THERE IS A CONNECTION PROBLEM even though thats not the case because my internet is working.
you can see in pictures i tried to say HI BIXBY HOW ARE YOU AND IT SHOWS ERROR THAT NO CONNECTION. But when i loaded a video on youtube then i saw my internet is fine.
AND Sometimes bixby stops working totally then i have to restart my cellphone.
PLEASE COMMENT IF ANYONE IS FACING SAME ISSUE7d01603e-13a0-4543-884a-fbedbbba0c30.jpg
8a171adb-6b19-4716-835f-21d4241f3caa.jpg
8ce52fbe-3e12-4680-ab43-21e087536e62.jpg
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11 Comments
Galaxy Note
same problem but when I try to take screen shot it disappeared

tell me which method you use to take screen shot
GalaxyTeam
Active Level 7
Galaxy Note
Join Note 8 Telegram Group for Indian Users
https://t.me/joinchat/DvvVrkAYfNQcXiOLCes0vg
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garvitsinghal
Active Level 2
Galaxy Note
swipe side of your Palm from one side of screen to other like from left to right
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kittu
Active Level 3
Galaxy Note
same problem with me
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kittu
Active Level 3
Galaxy Note
any solution ?
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tj97
Active Level 2
Galaxy Note
yea . i too have the same problem . bixby listens to my command and then it disappears . it does not execute it . it has happnened many times and i had to restart my phone . need an update soon
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kittu
Active Level 3
Galaxy Note
It's not working for me even after restarting the phone
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msharma
Beginner Level 2
Galaxy Note
facing the same problem, sometimes a restart works but bixby has become very usable with this problem. Samsung please fix this issue quickly
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admin_
Expert Level 5
Galaxy Note
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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