Original topic:

Audio lag while recording gameplay

(Topic created on: 05-27-2020 03:04 PM)
265 Views
sulembhai
Active Level 6
Options
Galaxy Note
I play customs PUBG matches on note9 but cannot record my screen as i face an audio delay while recording the internal media audio. Only screen recording with no media dosent have that problem. Can anyone know is this a problem for every samsung phone or it just require some setting changes.
4 Comments
Mirens
Active Level 6
Galaxy Note
what's your screen recorder?
0 Likes
sulembhai
Active Level 6
Galaxy Note
its an inbuilt one
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

 

Greetings From Samsung Customer Support!

 

Be assured, to resolve camera issue kindly follow given steps:

 

Reset the device and before resetting the device make sure to create data backup of your device via Smart Switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings > General Management > Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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sulembhai
Active Level 6
Galaxy Note
its a screen recordin issue..not a camera issue
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