Original topic:

Amoled not working in several apps

(Topic created on: 03-04-2024 07:36 AM)
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Babayaga575
Active Level 6
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Galaxy Note

image


image

Like you can see in the first pic, in instagram app amoled is working perfect but in the 2nd pic(samsung phone app) amoled is not working instead there is a grey like black colour.
How to fix this issue?
13 Comments
Mayur000
Active Level 10
Galaxy Note
Apply that theme
0 Likes
Mayur000
Active Level 10
Galaxy Note
Or try to download other themes and apply it.
Mayur000
Active Level 10
Galaxy Note
I am using themes, you can also set default theme 1709527815266.jpg1709527815333.jpg1709527815371.jpg
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support