EngM7mdObeidat
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11-24-2024 06:37 PM in
Galaxy Note
I can't change from 4G to 5G
Because the network mode just on automatic mode
And I can't choose from it
1 Comment
Samsung_special ist
Community Manager
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11-28-2024 07:48 AM in
Galaxy NoteThank you for reaching out. If your Samsung phone is stuck on "Automatic" mode and you're unable to switch between 4G and 5G, try the following steps:
Go to Settings > Connections > Mobile Networks.
Select Network Mode.
If it's set to Auto, try selecting a different option, such as 5G/4G/3G or 4G/3G (depending on your network).
Ensure that your SIM and carrier support 5G, and that you're in an area with 5G coverage.
If the issue persists, you may want to restart your device or check with your carrier to ensure 5G is activated for your number.