Original topic:

About note 20 ultra 5G

(Topic created on: 11-24-2024 06:37 PM)
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EngM7mdObeidat
Beginner Level 2
Options
Galaxy Note
I can't change from 4G to 5G 
Because the network mode just on automatic mode 
And I can't choose from it

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1 Comment
Samsung_specialist
Community Manager
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Galaxy Note

Thank you for reaching out. If your Samsung phone is stuck on "Automatic" mode and you're unable to switch between 4G and 5G, try the following steps:

Go to Settings > Connections > Mobile Networks.
Select Network Mode.
If it's set to Auto, try selecting a different option, such as 5G/4G/3G or 4G/3G (depending on your network).
Ensure that your SIM and carrier support 5G, and that you're in an area with 5G coverage.

If the issue persists, you may want to restart your device or check with your carrier to ensure 5G is activated for your number.