Resolved! Solved

Original topic:

AR Emoji stickers not functioning

(Topic created on: 09-22-2020 06:10 PM)
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Way2rash
Active Level 3
Options
Galaxy Note
Hi,

Post the recent update the AR emoji sticker app is not working on note 10 plus. A blank screen appears and to move out of this screen is only using the home button. Anyone else facing this issue and fix recommended?

1 Solution


Accepted Solutions
Solution
Galaxy Note
Clear Cache/data of Ar emoji and try..

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7 Comments
Solution
Galaxy Note
Clear Cache/data of Ar emoji and try..
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Way2rash
Active Level 3
Galaxy Note
thanks.. it worked
RadioSays
Beginner Level 2
Galaxy Note
its not working...i cleared the data and cache...but no change...
mekagirl33
Beginner Level 3
Galaxy Note

Hello,

 

I just bought my Note 10 plus and when I try to select the AR stickers, it's  just a spinning  circle within the keyboard. 

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pearsonck
Beginner Level 2
Galaxy Note

Mine too did you get a solution 

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Estaten121
Beginner Level 2
Galaxy Note

I'm still having this issue, no matter what I try. Has anyone fixed this another way? Please help

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Lullaab
Beginner Level 2
Galaxy Note

I'm having issues on Note 10. I try to create stickers with my updated ar emoji and all I get is my emoji with a circle that looks like it's updating and then it goes back to the studio.

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