Original topic:

software update

(Topic created on: 03-23-2021 04:19 PM)
237 Views
Hemant2065
Active Level 4
Options
Galaxy M
I am not getting software update of one ui 3.1 core .Android 11.Device name Samsung Galaxy m31. In Nepal. How to contact Samsung.
3 Comments
Ehsank
Expert Level 5
Galaxy M
No other option except wait...
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Hemant2065
Active Level 4
Galaxy M
Yes
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Abhishek13892
Expert Level 3
Galaxy M
You can use PC for update and for that you need to download smart switch for mobile as well as pc. I am giving you link by which you download smart switch app.

For Mobile

https://play.google.com/store/apps/details?id=com.sec.android.easyMover

For Laptop/PC

https://www.samsung.com/in/support/smart-switch/

1- you phone should connect with pc/laptop via Usb cable
2- you pc/laptop has separate internet connection not with phone whom you are updating
3- By opening the smart switch app in pc/laptop will show your mobile phone, there below that you can see if update available for your phone
4- If available, you can download and install

Accept me as solution by clicking on 3 dots on my comment if I have given you right solution 🙏🙏🙏
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