Original topic:

samsung m31s problem

(Topic created on: 09-28-2021 09:32 PM)
717 Views
Davilraghu
Active Level 2
Options
Galaxy M
mobile freeze and restart if you have any solution please tell me ..

 I go to service center they says motherboard problem 🙄 price 9k what I do .. I not afford 

it's motherboard problem or company problem 

.please #samsung same help 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
11 Comments
Davilraghu
Active Level 2
Galaxy M
its out off warranty
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Anonymous
Not applicable
Galaxy M
Seems like Samsung has started another business by developing faulty device which will create issues after the end of warranty & they can issue huge amount of charges to replace hardware. What is this?
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Galaxy M
If you have PC then reflash latest Software on your phone Via smartswitch or Odin to fix bugs
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Galaxy M

How to do this, its success method, please guide me on this

 

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aaqibbmirr
Active Level 6
Galaxy M
Please go to Settings >> Apps >> All Apps >> One UI Home >> Clear data.
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VishalSSB
Active Level 3
Galaxy M
Steps I did as blow,
1. Flash official before this update that is May 2021 firmware.
2. Use Samsung max application to block all background data access on wifi and mobile data, allow are per required , keep bk data on for whatsapp, Gmail,
3. I observed is once I start data phone was freezing and auto restarting now after doing above steps it has not restarted since 10 hrs.
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support    

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SrajTech
Expert Level 5
Galaxy M
https://youtu.be/5z-3Nc3a1Rk
Watch this video and send mail as instructed
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