samsung m31 low speaker sound output

[Samsung_7WcaTf7]

Speaker gives low sound output while phone ringing or playing media over phone. is it harware or software problem ? How to fix it?

[Anonymous]

I think software..

[RPN]

please read User manual

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check device volume settings if its full or not.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support