Active Level 7
Today im switch off my mobile and charging it ..it show 62% fast charging and when I'm switch on it show 82% in 2min ...its happened with me 4times..what should i do. ??
2 Comments
Active Level 6
charge your phone always when its on
don't charge phone
after switch
try this
if didn't changes in bettry problem
kindly visit near service centre..🙂🙂
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Active Level 7
it's not a battery problem.
it's issue with software just because frist charging can happen with software not only from hardware.
do not switch off while you're charging your device, you can choose flight mode .
you can check battery status

following that step :-
open member app----->bottom get help----go to phone care------>interactive checks-----> battery.




if that's your solutions then click 3 dot on that comment and accept solutions to help others.

Screenshot_20201121-090425_Samsung Members.jpg

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