Original topic:

samsung M40

(Topic created on: 10-05-2021 08:11 PM)
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Anonymous
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Galaxy M

I am using samsung M40 From Turkey  andit has type-c earphones and usb socet that came with the phone on galaxy m40 and yesterday both type c earphones and type c usb are not working 

i use the the orijinal ones that came with the phone box but unfortunately whenever i connect the type c to my pc it doesnt work and the earphones also not working i open the radio but it says plug in the erphones i have such problem can you help me

i tried to download firmware update Samsung USB-C headset but it says your phone doesnt support this......????

2 Comments
SeNaTamil
Active Level 7
Galaxy M
🤔🤔🤔 ....
I have had this problem for a while .. The port will safely clean the dust particles. If there is no way to get it to work properly go to the Samsung Service Center


0.USB port clean

1. Samsung Members app > Get help > interactive check ✔/ automatically check

2.dial *#0*#
Check phone 📳 status

3. Samsung Members app > Get help > Feedback > Error report/ask question).

4. Samsung officials
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support  

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