Original topic:

problem after update

(Topic created on: 02-11-2021 08:14 AM)
339 Views
PRANJALmeena123
Active Level 1
Options
Galaxy M
After the update come in samsung m30s the problem is that when I use YouTube in landscape mode after switching it to portrait the navigation buttons disappear
4 Comments
rahul2006
Active Level 10
Galaxy M
it will be rectified after next update
0 Likes
rahul2006
Active Level 10
Galaxy M
please mark me solution
Ehsank
Expert Level 5
Galaxy M
try these steps

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes