Original topic:

post update of March 01 patch

(Topic created on: 05-02-2020 08:06 AM)
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SJ15
Beginner Level 2
Options
Galaxy M
Updated M20 on 16th March, since not able to send any messages, when checked with SMSC, its blank, can't edit can't update. Suggest some solution for using Idea Maharashtra Sim.
Also there is glitch in network selection, 3g only mode doesn't work , but 3g works in auto mode.
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5 Comments
Galaxy M
I'm also using M20 I'm not having any issues
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Galaxy M
Try factory resetting your phone

NOTE: factory reset will erase all of your data take backup before factory resetting.
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SJ15
Beginner Level 2
Galaxy M
thank you @jetmeteor32204
tried that already, not working
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

  1. Check device network mode settings: Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.
  2. Check network operator settings: Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode. Check device network in open area. Kindly check your device in a different location/network coverage area.

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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kreativ
Active Level 1
Galaxy M
this doesn't work. please suggest other ways. I've tried everything from resetting my phone, contacting network operator etc, problem still persists.
Unable to use UPI payment apps because of this glitch.
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