My Samsung Galaxy M30s started restarting frequently on 01 Sep 20. First Its hangs then restarted. Sometime it gets struck at logo screen. Sometimes it reboots and it continued till the battery exhausted itself. I did everything from disabling optimisation, disabling auto restart and finally resetting the phone. Nothing worked for me. Presently the phone is struct at logo screen. I see that lot of M30s users have complained about the same issue and also remarked that going to service centre also did not resolve the problem. Is there any solution to this issue.
We would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/
even I have been facing same problem since last 8 months. in May had got the software updated from the service center and the phone was working fine, now again since 1st Jan21 the phone went berserk and would auto restart every min, tried to have the backup and did factory reset which did not help then went to the customer service center who said the problem is with the hardware and the mother board needs to be changed... what kind of a handset is that which has a same problem recurring every 6 months... this really would hamper the image of Samsung as a leading brand... Samsung should recall all the handsets and rectify them immediately... I have atleast 5 phones in the house and all are Samsung, however this is making me look for options with other brands... Mayank
