#m21 fast charging problem

[themechanic007]

Fast charging is not working even fast charge is on  .still takes 7 hrs for full charge any solution

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

2. Check charger functionality, try to charge your device with some other charger or use your charger to charge some other device.

3. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[nikkul]

have u find any solution brother

[themechanic007]

not at all .but when temprature is low then charging works little bit better . still takes 3 to 4 hrs .

[nitin11098]

same problem is with me

[nitin11098]

@Samsung please help it's a new phone and charging is very very slow

[nitin11098]

@samsung_support3

[kavinesh]

charging 100% take 7 hours... any solution... do the needful... we can't put our mobile on charger upto 7 hours... additional unit required?

[Samsung_qczs7xM]

my is also new samsung m21 and it takes minimum 4 hrs to charge..which is very frustrating.need a silution

[Samsung_9mjR26W]

pls support ..I had charged for 3 hrs but the charging percentage is 35 only..
pls Samsung