Original topic:

lock screen issue in m21

(Topic created on: 02-02-2021 02:57 PM)
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tx09
Active Level 5
Options
Galaxy M
After receiving one ui 3.0 update I am facing issue with lock screen wallpaper service its getting automatically switched from dynamic lock screen to none it has happened to me more than 4 times.do you guys also experiencing the same.
4 Comments
Ehsank
Expert Level 5
Galaxy M
you can try these steps

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings
kiranraj2003
Active Level 6
Galaxy M
ss bro automatically get into default lock sceen
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Ayush-7
Active Level 8
Galaxy M
yes bro same problem wuth me also
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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