Original topic:

lag while recording screen

(Topic created on: 12-17-2020 07:42 PM)
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kumarnitin
Active Level 2
Options
Galaxy M
Guys..
Im facinv lag recording screen during pubg gameplay..pls give me solution..
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4 Comments
Ehsank
Expert Level 5
Galaxy M
did you play in game plugin? if not then once try and observe
kumarnitin
Active Level 2
Galaxy M
what type plugin reply..
Ehsank
Expert Level 5
Galaxy M
it control cpu, gpu and also monitor temperature may it help you

http://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.game.gamelab
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. Please perform the below mentioned quick steps to resolve the hanging issue:-


1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).


2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.


For more information kindly click on given link:-
https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

 

After performing above steps if the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

 

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