#help post

[Biswas1]

Why does my mobile suddenly restart automatically. And its take long time for on. *Device: Samsung M20

[JetMeteor322004]

I also had this issue. I factory reset my device now it is working better

NOTE: factory reset will erase your data take backup before factory reset.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned step to improve the performance of the device

Check Auto Restart should be Off: Setting> General management >Reset>Auto restart off.

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support