flash light problem in m30s

[SauravWarrier]

Dear Sirs

After the update to Nov 1 patch following are experiencing.

1. The flash light is not turn on.

2. The camera takes a white blank shot while flash is on. The flash light glows while taking photos. If we off the flash in the camera it takes picture.

[Comsup]

re flash the firmware at service center , OTA update is left some file while downloading thats why this happend .. get the same Update flashed from service center

[SauravWarrier]

does any one has solution. had a chat with samsung. advised to clear cache, data, reset app preference, and to do factory reset.
done every thing. no result

[anup0085]

Nothing is going to happen. I also tried everything suggested above but no result.

[kiran7697]

bro just go to service centre and get repaired. like I did u can check my profile posts so that u will know what I did step by step

[kiran7697]

my phone is working good now

[SauravWarrier]

any problem while taking pictures with flashlight. check all modes in camera

[SauravWarrier]

whether they open your phone for repair

[kiran7697]

they opened I m sure replaced some part inside phone but now everything working good bro just go there and get your phone repaired

[Samsung_Support4]

Hi there,

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

2) Do the reset settings of the camera (camera>>setting>>reset setting).

3) Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

Then kindly restart the device and check the issue.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members