Original topic:

finger Sensor problem

(Topic created on: 09-28-2020 06:08 PM)
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ArpitGangwar
Active Level 5
Options
Galaxy M
Why Galaxy M31 finger sensor is not working properly.
5 Comments
MembersAnju
Active Level 10
Galaxy M
After Update
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ArpitGangwar
Active Level 5
Galaxy M
yes brother after update not working properly
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Ehsank
Expert Level 5
Galaxy M
register again with all sides of your fingers and add same finger 1-2 times simultaneously then observe
ArpitGangwar
Active Level 5
Galaxy M
ok
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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