Original topic:

can't play online game

(Topic created on: 02-16-2021 10:18 AM)
1694 Views
amitpanchasara
Active Level 3
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Galaxy M
In m30s I can't play online game like heyday after last update pls fix it always it say check your internet connection can't connect server but net is run perfect in jio network 
15 Comments
ndjf
Active Level 8
Galaxy M
Ya, me too, when a cod multiplayer or, ranked multiplayer match is started for first 10 secs, ping becomes 200 ms. I think it's optimization issue
_HK02_
Expert Level 2
Galaxy M
Something similar is happening to me i guess . Before the update , I used to download apk and obb of Free Fire from browser then install it and it works always. But now , The game strucks at a white page saying "Starting...."
Don't know what to do.
Ehsank
Expert Level 5
Galaxy M
once go to settings >general Management >reset>reset network and check
Galaxy M
can't help
Ehsank
Expert Level 5
Galaxy M
may be issue with game server, try few another game to make sure
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Galaxy M
no one game I can connect after last update
Ehsank
Expert Level 5
Galaxy M
do one thing try these all steps one by one stsrtwith last to first and lets see

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
Ravish1993
Active Level 1
Galaxy M
Bro I have A 35 5g jio is not working for online games but Bsnl is good
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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