Original topic:

camera problem

(Topic created on: 10-29-2020 08:24 AM)
199 Views
taishu
Beginner Level 2
Options
Galaxy M
I dont understand why the camera of my m31 stopped working..
Both rear camera and front are not working..


Suggest something for better results.
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3 Comments
sivss
Active Level 4
Galaxy M
better take it to service center
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Maxjio
Active Level 5
Galaxy M
go to settings>apps>click on above three dots>then click on show system apps>search for camera app>clear all data cache >restart your phone
please accept my solution
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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