Original topic:

camera light sensor

(Topic created on: 10-06-2020 03:24 PM)
859 Views
SaawanM31
Active Level 3
Options
Galaxy M
Camera light sensor app using battery or eating it.. I'm not even using face unlock...
What's the issue.... 

image


7 Comments
Ehsank
Expert Level 5
Galaxy M
it is due to auto/adaptive brightness, as Samsung uses their camera for adaptive brightness feature , there is no dedicated sensor for this
Ehsank
Expert Level 5
Galaxy M
if you don't want then you will have to disable auto brightness
SaawanM31
Active Level 3
Galaxy M
😂 😂 Really..and I thought it was due to face unlock.. So there's no ambient light sensor in my Samsung.. And what about proximity sensor?
Ehsank
Expert Level 5
Galaxy M
yes proximity sensor is there😄
Galaxy M
Turn off adaptive brightness
Sanskar
Expert Level 2
Galaxy M
yes proximity sensor is there
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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